Starter
$49 / month
For businesses establishing a consistent review process.
- 100 verified invitations
- 1 business location
- Email and QR invitations
- Monthly service summary
Reputation, built responsibly
A stronger reputation starts
with real customer experiences.
We manage the process behind honest customer feedback —
from verified invitations to thoughtful responses.
Our approach
Verify the experience.
Invite honest feedback.
Respond with care.
Invite honest feedback.
Respond with care.
What we do
A clear process.
Consistent support.
We handle the steps that lead to reliable feedback and a healthier online reputation — so you can stay focused on your business.
Experience verification
We check eligible order, booking or service records before approving a review invitation.
Neutral review invitations
We send unbiased invitations that make it easy for real customers to share their honest feedback.
Reputation response support
We help you monitor feedback and respond thoughtfully and professionally to customer experiences.
How we work
From service record
to honest feedback.
A consistent process for eligible customers, with clear responsibilities at every step.
STEP 01
Understand your business
We confirm your locations, customer volume and approved review destinations.
STEP 02
Check the experience
Your team provides eligible service records. We review the details before an invitation is approved.
STEP 03
Send a neutral invitation
The customer receives a clear invitation and independently decides whether and what to share.
STEP 04
Support your reputation
We help you review feedback, prepare considered responses and improve your customer experience.
Our operating standard
Real customers.
Independent opinions.
Fees cover verification, invitation delivery and support. They never buy a review, rating or particular wording.
- No rewards for reviews
- No positive-only filtering
- No prepared review wording
- No guaranteed review count
- No pressure to change feedback
- Customers keep their independence
Monthly plans
Professional support.
A clear scope.
Choose the level of support that fits your invitation volume and business locations.
Growth
For growing teams$99 / month
For brands managing more locations and review channels.
- 500 verified invitations
- Up to 3 locations
- Multi-channel invitations
- Monitoring and response support
Business
$199 / month
For operators who need greater scale and priority assistance.
- 2,000 verified invitations
- Up to 10 locations
- Managed response workflow
- Priority support
All prices are in USD. Invitation allowances are monthly and subject to customer eligibility. Plans do not guarantee published reviews or a particular rating. Final service scope is confirmed during your consultation.
Nationwide availability
Local businesses.
Multi-location brands.
Remote review-verification and reputation support across all 50 US states. Coverage refers to service availability, not physical branch locations.
Retail · Home services · Professional practices
Hospitality · Automotive · Agencies
Hospitality · Automotive · Agencies
Common questions
Clarity before
we begin.
Does Hexa369 sell or guarantee reviews?
No. Our fees cover verification, invitation delivery and reputation support. Customers control their rating, wording and decision to publish. We do not guarantee review counts or scores.
Who can receive a review invitation?
A real customer with an eligible order, booking or service experience that can be verified. Eligibility should be applied consistently, regardless of the feedback a customer may give.
Can we invite only happy customers?
No. We use neutral invitation workflows, with no positive-only filtering, incentives, prepared wording or required rating.
Can you help with negative feedback?
We can help you understand the feedback and prepare a professional response. We do not pressure customers to edit or remove reviews, or guarantee that a platform will remove feedback.
Do you support Trustpilot and Google Maps?
Yes. During setup, we review your profiles and agree on suitable invitation and response workflows. Hexa369 is an independent service provider and is not affiliated with or endorsed by either platform.
Start a conversation
Let’s discuss
your business.
Tell us where you are today and what you would like to improve. We’ll review your request and recommend the right next step.